State Farm® Insurance Agent Jen Connolly

"I've been in customer service for years and am at the point where I can tell who's really got it and who dosent.. let me tell you Jen is above and beyond of customer service. You need help she's got you with in minutes, over the years Jen has been nothing short of a God send helping through a major accident and small ones she can Handel it all and is there for you if you communicate the right things to Jen she will fight for ya and get things to work themselves out, my previous claim she had been more than above and beyond and helped every step of the way with all my concerns ,comments, and issues I was having, can't say this enough Jen is the best state farm agent there is , Jake who.. no it's Jen from state farm for all your needs"

"Got a flat tire and called to see if that was covered, they stated no it wasn’t but rim was. They opened a claim just in case. The rim was fine so I told them to close claim. Here they opened claim under collision which they knew would affect my insurance rates even though it was possible no money would be paid out. As a insurance company the proper response would be don’t open a claim till you need it because it will affect your rates. Next comes to homeowners, I had a water line break going to water softener. Called and they stated wasn’t covered. Had to call a public adjuster who got it covered and it was agreed upon by State Farm’s adjuster who stated this definitely is covered and don’t know why you where told other wise. So State Farm will try to not cover anything if you need them! Stay away!!!!"